1. Confidence, positive attitude. The first step to talk with your clients is not sell your products, is to sell yourself. The first step is to build trust with your clients by your positive work attitude and confidence.
2. Professional Outlook. Business dress gives your clients the signal of professional, and a good first impression.
3. Help your clients, solve his problems or concerns by using your knowledge, information you received from your associate, and your boss. Let your clients know that you are using all you resources to help your clients.
4. Talk with your clients like friends. Build trust by communication.
5. Pay attention on the person around your clients, and understand who has the ability to influence the final decision.
6. Show your respect and willingness to listen.
7. Show your professionalism by your name card, your paper work handed to your clients.
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